Negotiation techniques are primarily for sales, but apply also to other negotiations, such as debt negotiation, contracts negotiating, buying negotiations, salary and employment contracts negotiations, and to an extent all other negotiating situations.
Negotiation is vital for an organization’s overall effectiveness. Organizational effectiveness is a product of activities within a system – internal and external.
Negotiation is critical to establishing the internal system (structure, people, functions, plans, measures, etc), and the organization’s relationship to the external system (markets, suppliers, technology, etc).
Negotiation is also critical to optimizing the performance of activities internally and externally (principally through communication, by people).
By the end of this course, you will be able to:
Understand the concept of Negotiation
Understand the overview of the processes involved in Negotiations
Learn modern collaborative approaches to negotiating