Effective communication takes preparation, practice, and persistence. There are many ways to learn communication skills; the school of experience, or ‘hard knocks,’ is one of them. But in the business environment, a ‘knock’ (or lesson learned) may come at the expense of your credibility through a blown presentation to a client.” Effective communication skills are a prerequisite for succeeding in business.
Communication tools and activities connect people within and beyond the organization in order to establish the business’s place in the corporate community and the social community, and as a result, that communication needs to be consistent, effective, and customized for the business to prosper.
By the end of this course, you will learn:
♦ Why Are Communication Skills Important for a Business Owner?
♦ Listening vs. Hearing
♦ How Can Being an Active Listener Make You a Better Manager?
♦ Common Barriers to Communication
♦ Body Language: What People Are Really Saying
♦ Body Language’s Top Secret
♦ Ways to Use Body Language for Effective Communication
♦ Communicating through Media
♦ Public Speaking Tips for Business Leaders
♦ Winning Persuasion and Negotiating Skills
♦ How to build Stronger Relationships as you Negotiate